Telemental Health Counseling Process

Have you ever heard about telemental health? What is it? What does this therapy require? And how do professional care providers deliver these t types of services? Virtual mental counseling has emerged as a transformative approach to delivering effective therapy in the digital age. Utilizing secure online platforms, individuals can now access professional support and guidance from the comfort and privacy of their own homes. This innovative method of counseling allows for greater accessibility, breaking down barriers of distance, mobility, and stigma. Through video conferencing, individuals can engage in meaningful and confidential sessions with licensed therapists, benefiting from evidence-based interventions and personalized treatment plans. This type of therapy or counseling offers convenience, flexibility, and the opportunity to receive support in real-time, empowering individuals to navigate their mental wellness challenges with the care they deserve.

Struggling Experience With My Anxiety Disorder – How Do I Cope With My Condition?

Telemental health - the overall benefits, what you need to learn and is this beneficial for you and your family

According to my parents, I suffered from meningitis when I was only one year old. We did not have a lot of money back then, so they could not get me the medication management that I needed at once. They thought that I would not learn to survive the illness due to its severity and the delayed healthcare services, but I was apparently a resilient baby. I was treated but with a residual side effect of hearing loss.

Attending Anxiety Session Virtually For The First Time – Tips To Succeed

My parents were a bit too sensitive about my hearing loss. They experienced anxiety about how I would receive care and support, which became one of my barriers. Before my condition aggravated and affected me entirely, they were worried that I might develop complicated mental wellness issues like depression or substance abuse because of my hearing loss. They spoke to a telebehavioral therapist who recommended that they contact virtual care providers near our place. The telemental industry was fast becoming popular because of its beneficial factors and outcomes. I had already started having anxiety and depression, and my parents were really scared for my condition, so they decided to seek professional care services, in particular, telemedicine.

At first, I agreed to an over-the-phone counseling department for my mental evaluations and psychiatric assessments just to appease my parents. I had nothing against mental help; I was even fascinated by it. But as the therapy sessions went on, I felt grateful for my parent’s decision to sign me up for the therapy because my therapist inspired me to pursue the same profession and deliver care and mental health services to people in the community centers with new hearing disabilities.

Working As A Professional Care Provider In 2020

I earned my healthcare certifications in the first quarter of 2020 and was preparing to open my clinic when the COVID-19 pandemic happened. I had to postpone the over-the-phone appointments because I had to meet patients for an in-person examination. It devastated me since I knew that I needed to offer online counseling platforms at the time more than ever. Luckily, I discovered that I could do over-the-phone counseling or therapy with full advance security.

What Is Telemedicine Treatment For Anxiety Disorder or Psychological Problems?

Telehealth counseling or therapy is a new form of mental health care service wherein mental health professionals use technology to provide medicine (telemedicine) or for patients to get treatment resources for their anxiety, depression, substance abuse, and other behavioral health issues. Research suggests that over-the-phone services can be done by professionals – therapists, psychologists, nurse practitioners, social workers, and other licensed health providers – in rural communities or remote areas. Thus, there is increased access to psychiatric care, psychiatric consultations, family therapy, and other forms of treatment interventions, as these can be done through call or videoconferencing technology.

Understanding Evidence-based research reports that telemedicine and over-the-phone health services are tremendously helpful for a person who needs traditional mental health services but does not have access to them in his area or is hesitant to see health providers personally. More research examples would be a person who suffers from post-traumatic stress disorder, whose behavioral health can be improved with medicine along with cognitive services. This person can now talk to psychologists or therapists through video conferencing. That is the convenience that office or over-the-phone treatment offers for mental health disorders.

How Do I Start Telemental Health or Virtual Counseling- Guide For First Timers

If you want to start offering mental health services, you need to get some legal advice first. The most important thing to figure out is if your health care state license can be used in other states, too. If it is, then you are free to accept patients all over the US. Otherwise, an attorney who specializes in over-the-phone services licensing can guide you on your next limited steps to this type of health care service. Ensuring compliance with state licensing regulations is paramount in providing safe and effective care.

You should also review the HIPAA regulations before starting your mental health best practices. The reason is that many individuals refuse to do online therapy and use phone or video conferencing for fear of their sensitive information getting leaked. Thus, make sure to determine and use encrypted software equipment or sign up for a trustworthy platform before starting the practices virtually. Also, educate your patients about the process of telehealth therapy and consider continuing education to stay up-to-date with the latest security and privacy standards.


Video calling with professional care provider

Virtual Counseling For Individuals With Anxiety Problems or Emotional Issues

Furthermore, since you are providing therapy online and telemedicine, you must find a way to increase your patients’ comfort. The practice will seem challenging in the beginning, considering you as a provider cannot even shake a person’s hand through the internet, but you can make it happen by fixing your posture, clothing, smile, and surroundings. You may even play some soft music if you have access to that. More importantly, your internet should be incredibly fast and stable to avoid losing rapport with your telemental health patients.

Is Virtual Mental Wellness Counseling Covered By Insurance?

Telemental Health is included in several insurance coverage plans, including Aetna, Blue Cross, Cignal, Humana, and United Healthcare. Despite that, you still cannot expect full mental health coverage up to this day.

How do you become a Board Certified-TeleMental Health Provider? The first step to becoming a  Board Certified-TeleMental Health (BC-TMH) provider is to apply for the certification via the Center for Credentialing & Education (CCE) website. Then, you will need to attend online classes and pass all the nine modules they will provide, as well as the final examination. You only have two years to finish everything; otherwise, you must send your application again.

How Does Virtual Counseling Work?

Patients typically call the telemental health company’s hotline or use their account to request a visit. This visitation occurs online whenever a physician is available to diagnose, treat, or prescribe medication to the individuals. The following are the top reasons why you want to be a telehealth counselor:

  • You have wanted to become a counselor for years now.
  • More people have told you that you are an excellent listener.
  • You don’t mind becoming someone’s confidante and giving advice to everyone.

So how much does a virtual mental health counselor cost? Telemedicine costs approximately half of the regular clinic visits.

What is BC-TMH? BC-TMH is the abbreviation for Board Certified-TeleMental Health.


Telemental health

Conclusion: Will Joining Virtual Therapy Be Beneficial For Me?

Although I could have joined an online counseling platform initially, I thought against it because I wanted to cater to a specific demographic – people with hearing loss like me. In the end, I contacted the local support groups I was a part of, and they directed various clients to me for a consultation through Skype or Zoom.

Though I would eventually open my clinic and meet clients face-to-face when the pandemic ends, I would continue offering counseling over the phone.

Frequently Asked Questions (FAQ) -People Also Asked These Questions About Virtual Counseling

Is It Often Called Telehealth Or Telemedicine?

What Can Be Done With This Type Of Therapy?

What Features Are Important For Telemedicine Software?

Do You Need A Camera For Every Session?

What Are The 4 Types Of Telehealth?

Is Telemental Effective?

Indeed, telemental health is effective, providing remote access to mental health services through technology. It offers convenience and accessibility for individuals seeking care from mental health providers. Research have proven that telemental health can be a helpful and easy way for people to get mental health care, especially when they can’t easily go to a mental health office in person.

What Is The Important Difference Between Telehealth And In-Care?

The key difference between telehealth and in-person care is in the delivery method of health services. Telehealth utilizes technology for remote consultations, offering convenience and accessibility. In contrast, in-person care, which includes primary care, involves physical visits to healthcare facilities, allowing for hands-on examinations and immediate interventions, making it essential for emergencies and certain medical procedures. The choice depends on the nature of the healthcare needs and patient preferences.

Which Of The Following Is An Example Of Technologies Used For This Type Of Treatment?

Who Is Not Appropriate For This Type Of Therapy?

Does Time Need To Be Documented For The Sessions, Even If It Is Held Virtually Using A Phone Or Computer?

What Are The Benefits Of Telemedicine?

Telemedicine offers convenient access to health care, reducing costs and wait times. It’s especially valuable for remote monitoring, emergency consultations, and accessing specialized health care globally. While not suitable for all situations, telemedicine enhances health care accessibility and convenience for both patients and health providers.

Why Is Telehealth Important For People?

Telehealth is vital as it provides accessible and convenient healthcare, including mental health services. It reduces travel, wait times, and costs while offering timely care, monitoring for chronic conditions, and access to specialized expertise. This makes healthcare more accessible and efficient for people, improving their overall well-being, including mental health.

How Effective Is This Type Of Counseling Or Therapy?

How Has Telehealth Helped During The Pandemic?

Telemental health services can be highly effective for many individuals, offering accessible, evidence-based therapy and improving convenience. They provide a valuable option for those in remote areas or with mobility issues. However, success relies on factors like technology access, regulatory considerations, and the suitability of the therapeutic relationship for remote sessions. They’re a convenient and valuable addition to mental health care but may not be the best fit for all individuals or conditions.

Which Is The Most Common Form Of Technology Used For Telemental Health?

Videoconferencing is the most common technology used for telemental health, enabling therapists to conduct real-time, face-to-face therapy sessions with clients remotely, ensuring accessible and effective mental health care.

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